General Public Dial-a-Ride

General Public may use Dial-a-Ride service for travel late night travel in the service area, after the last fixed route until 12:00 a.m. Monday-Friday and on weekends where Fixed Route service does not operate. It is a curb-to-curb service with no driver assistance.

To schedule a ride, call 320.252.1010. Trips may be scheduled up to seven days in advance. First time riders need to register.

When scheduling a ride provide: 
     1. Name                               2. Origin address             3. Destination address          
     4. Desired arrival time          5. Companion or child information   

 • Every effort will be made to schedule trip requests at the specific time desired. Earlier or later pick-up times may be suggested due to system capacity limitations.

• All trips are scheduled to carry as many passengers as possible.

• Wait outside of your designated pick-up location at the time provided.

• Allow at least 15 minutes beyond the pick-up time before calling about the ride.

• Drivers do not take appointments or make changes.

Companions
One or more companions may accompany a registered rider. Additional companions may ride if there is sufficient vehicle capacity. All riders must pay a fare and board and deboarding at the same location. 

Beverages must be in a container that has a sealable top or screw-on cap.

Bags or packages must be carried on in one trip. 

Cancelling a scheduled trip: Trips must be cancelled as far in advance as possible. If a scheduled trip will not be used, it must be a cancelled at least two hour in advance to avoid a no-show.

No-Shows: Missing a scheduled ride or insufficient cancellation notice results in a no-show. No-shows will result in loss of riding privileges.

Fares

$2.00    SINGLE RIDE CASH
$20.00  10-RIDE CARD
$66.00  ALL SERVICE 31-DAY PASS
Effective July 5, 2010

Metro Bus Fixed Route tokens, SCSU I.D.'s, or SCTCC passes are not accepted on Dial-a-Ride.

Service Hours

(Where Fixed Route service does not operate)

Monday-Friday: 5:30 a.m.- 12:00 a.m.

Saturday: 8:00 a.m.- 6:30 p.m.

Sunday: 9:00 a.m.- 6:00 p.m.


There is no service on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day. Service ends early on Christmas Eve. 

Call Center Hours

Reservations and Cancellations are Accepted:

Monday-Friday: 5:30 a.m. - 11:00 p.m.

Saturday: 8:00 a.m. - 5:30 p.m.

Sunday: 9:00 a.m. - 5:00 p.m.

 


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