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Bus Stops

Bus Stop Only Policy
Metro Bus has a Bus Stop Only policy to maximize bus schedule reliability, requiring riders to board and deboard fixed route buses at designated signed bus stops. Wait for your bus at a signed bus stop. When deboarding, your driver will let you off at the nearest signed bus stop after you pull the yellow stop request cord.

Most transit systems operate with a Bus Stop Only policy. With the mounting pressures to maintain schedule headways, while competing with the increased traffic and congestion, coupled with increased passenger activity, it is imperative that Metro Bus adhears to a Bus Stop Only policy. In addition to operational efficiencies, customer safety at the bus stop is enhanced by using designated signed stops that may offer sidewalk versus no sidewalk or may be located near a street light versus a dark street corner. Nearly 700 signed bus stops are located along Metro Bus routes.

Identify Your Route At The Bus Stop

Bus stop signs will have color-coded stickers on them identifying which routes serve that particular bus stop. Note the route name sticker on the sign. Bus schedules and the system route map show bus stop locations along each route. Most routes have signed bus stops every 2-3 blocks in urban neighborhoods and 4-6 blocks along less dense corridors.

Bus Shelters

Step out of the bus shelter when your bus approaches so the driver can easily see you.

Ribbon cutting ceremony for the new WACOSA bus shelter December 2009.

Purchase a "People Picker Upper" Be Safe Be Seen light from the Transit Center for $1.00. This light enables the bus driver to see you at a bus stop at night. Use the red light to signal the driver.

Rider Safety

All Metro Bus drivers are trained professionals and have the utmost concern for your safety.

You want a safe, clean and comfortable ride, as do your fellow riders.

Be considerate and follow these Metro Bus simple, common sense rules.

Federal law prohibits firearms and other weapons on buses and on all transit properties.
Keep arms, legs and personal items out of the aisles.
Fold strollers before boarding the bus.
Do not stand in the stairwells.
No feet are allowed on the seats.
No eating or drinking, unless the drinks are in a covered mug or resealable bottle.
No smoking on any Metro Bus or Metro Bus property, including the Transit Center. A smoking shelter is provided at the Transit Center.
No loud or offensive language. No radios without earphones.
No rollerblades or in-line skates may be worn on any Metro Bus.
Animals are allowed only if they are in a carry-on kennel.
You may ask your bus driver questions, however, please refrain from carrying on a conversation when the bus is in motion.
No loitering on Transit Center property. Violators will be cited for trespassing.
Certified assistive animals are allowed on the bus.

If a passenger violates any of the above policies, the driver may refuse boarding or may ask the passenger to leave the bus. Metro Bus may prosecute any person who violates the law.